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Call Center Representative

Keyfacts is a service provider leader in the insurance industry across Canada. We are recruiting telephone representatives who will be communicating with medical facilities on behalf of insurance companies. There is no telemarketing involved.

Requirements:
• Ability to multi task
• Common sense
• Ability to work quickly
• Good keyboarding skills (min. 40 wpm)
• Computer literate
• Flexibility
• Quick learner
• Positive attitude
• Call centre/customer service experience an asset

Please send your resume to: recruiting@keyfacts.com. Only selected candidate will be receiving a call.
Schedule: Full-Time position, Monday to Friday, 8 am to 4 pm
Salary: $13.02/hr (+ Group benefits for full-time employment)
Location: Vancouver, BC and North York –Toronto, ON


Call Center Representative (Scheduler)

Keyfacts is a service provider leader in the insurance industry across Canada. We are recruiting for a Call Centre Representative who will be coordinating appointments with insurance applicants for their medical telephone interviews. There is no telemarketing involved.

Requirements:
• Good communication skills (oral and written)
• Good keyboarding skills (min. 40 wpm)
• Quick learner
• Ability to work quickly
• Call centre/customer service experience an asset
• Fully bilingual (English-French) spoken and written an asset

Please send your resume to: recruiting@keyfacts.com. Only selected candidate will be receiving a call.
Schedule: Full-Time, Tuesday to Friday, 12:30 pm to 9 pm and Saturday 9am to 3pm
Salary: $14.00/hr (+ Group benefits for full-time employment)
Location: Vancouver, BC


Medical Telephone Scheduler-Interviewer

Keyfacts is a service provider leader in the insurance industry across Canada. We are recruiting medical telephone interviewers to conduct interviews with insurance applicants. There is no telemarketing involved. There is a possibility to work from home upon completion of training program.

Requirements:
• Medical terminology (medical conditions, medications)
• Excellent communication skills (oral and written)
• Keyboarding 61-80 wpm
• College diploma
• Good interpersonal skills
• Call centre/customer service experience an asset
• Fully bilingual (English-French) spoken and written an asset

Please send your resume to: recruiting@keyfacts.com. Only selected candidate will be receiving a call.
Schedule: Full-Time, Monday to Friday, 1:00 pm to 9:00 pm
Salary: $15.00/hr (+ Group benefits for full-time employment)
Locations: Toronto (North York), Montreal East (Anjou), and Vancouver