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Keyfacts – the medical information hub of the Canadian insurance industry

As one of Canada's leading Insurance Information Services (IIS) providers since 1922, Keyfacts gathers, verifies and disseminates the medical information required for a new life, disability, critical illness, long-term care or mortgage insurance policy. Consider us your central hub!

Our services range from state-of-the-art handling of Attending Physician Statements (APS), system-to-system Electronic Data Interchange (EDI) transfer of reports (ACORD), to tele-underwriting services (Teleview) and detailed Inspection Reports (IR).

Our procedures ensure that correct and complete medical information is delivered with the utmost confidentiality in a timely, secure and professional manner every time. We also manage all associated administrative and billing transactions.

At Keyfacts, our single-minded focus is to make sure that the information required by the insurance company in response to the applicant’s request is delivered fast, in a secure and confidential manner – and that it is complete according to the insurance company's specifications.

We realize that we're working for the ultimate benefit of the insurance applicant, who wants to purchase insurance and needs timely answers from the insurance community to meet that need. In the best interests of the applicant, we make it our business to know and understand the needs and challenges of all players: the insurance companies, insurance advisor community, medical community, and the applicant, as well.